Through the merger of Bank Australia and Qudos Bank we’re creating a better, stronger and more resilient bank for our customers and employees. As one company with two trusted brands, we’re building on the strong foundations of our history and shared values as we bring together the best of both banks.

The Credit Assessor is responsible for reviewing loan applications to ensure they meet the Bank’s credit policy, are appropriately structured for the applicant’s needs, and comply with credit standards. The role involves identifying and mitigating risks while working collaboratively with internal teams to deliver a smooth, high-quality loan assessment process.

Why join us

• We have big plans to become Australia’s leading purpose-driven bank.
• As a certified B Corp, we’re part of a global business community who meet the highest social and environmental standards, balancing profit and purpose.
• Every role and person in our bank is essential to bringing our values, purpose and aspiration to life.
• We offer flexible working options, competitive salary and 13% super.
• Our staff have access to a range of meaningful benefits to support their physical and mental wellbeing including 24/7 free counselling, free flu vaccinations and discounted gym memberships.
• We also support staff with study assistance, paid parental leave (regardless of gender), volunteer, bereavement, gender affirmation and family violence leave; and the opportunity for bonus annual leave.
• We support our staff to grow their careers through learning and development and an organisational culture where we reward and recognise innovation and values, not long hours.
• We are committed to building an inclusive culture and a diverse workforce that reflects the Australian community.
• We care for a conservation reserve – where we work with key partner organisations to protect threatened species and involve staff in conservation.

What you will be doing

• Assess loan applications by analysing financial status, reviewing documentation, and interpreting valuation reports
• Liaise with Personal Bankers, Brokers, and Members to gather required information and facilitate loan negotiations
• Prepare and administer loan documentation, ensuring compliance with statutory and internal requirements
• Maintain data accuracy and provide feedback to frontline teams to improve application quality
• Manage your loan portfolio and stay up to date with policy, product, and regulatory changes
• Identify cross-sell opportunities and refer members to relevant products or services
• Ensure compliance with Bank policies, procedures, and Code of Conduct
• Meet performance and service standards, completing required training within designated timeframes
• Promote a safe work environment and report WHS incidents promptly
• Escalate concerns and contribute to continuous improvement
• Perform additional duties as directed by Management.

What you will bring

• Proven ability to deliver results and take accountability for credit decisions
• High integrity, professionalism, and sound judgement in assessing risk
• Strong customer focus with the ability to balance service and compliance
• Decisive and confident in making informed lending decisions
• Analytical mindset with strong problem-solving skills
• Experience in a similar credit assessment role
• Experience holding a Delegated Lending Authority (DLA)
• Knowledge of the full loan approval process, including documentation and settlements
• Familiarity with relevant legislation and regulatory requirements
• Proficient in Microsoft Word, Excel, Outlook, and business communication
• Solid understanding of mathematical concepts
• Commitment to Bank Australia’s purpose, aspiration, values and brand as well as the B Corp ethos

By submitting an application you agree to Bank Australia’s Privacy Policy for applicants and confirm that you are legally able to work in Australia. Bank Australia is an equal opportunity employer committed to sustainable development. We encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander people, people from different cultural backgrounds and people with disabilities because we want to reflect the diversity of our communities. We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace.

Bank Australia reserves the right to withdraw this advertisement at any time. Candidates will be progressed as applications are received, rather than after the advertisement closure date. If you wish to be considered, please submit your application as soon as possible. Please note, the successful candidate will be subject to satisfactory background checks including but not limited to police and previous employment.